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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Misfit Collective

December 18, 2025

5  out of  5
rating by The Misfit Collective
"If you're even thinking about switching insurance, call Cherokee. Seriously. Cherokee went WAY above and beyond for us. After she had already gone home for the day, she literally drove back up to the office just to help us get our auto policy switched over. That alone says everything about the kind of person —and professional—she is. I love that I have ONE contact I can reach out to if we are ever in need - or simply have questions. Within minutes, she had us set up with better coverage AND a lower price than the competitor we were with. The entire process was smooth, easy, and stress-free (which is rare when dealing with insurance). In the near future, we will be getting coverage for our business, life insurance, and renters policies in addition to our automotive. She's knowledgeable, patient, and GENUINELY cares about her clients—not just making a sale. You can tell she takes pride in taking care of people. We couldn't be happier with our decision to switch to State Farm, and that's 100% because of Cherokee. Highly recommend her to anyone who wants great coverage and someone who ACTUALLY has your back."
We responded:
"Thank you so much! I'm really happy to hear about your positive experience with Cherokee. Her dedication and commitment to providing exceptional service truly shine through in moments like these. It's wonderful to know that she was able to assist you with your policy and make the process seamless and stress-free. We're grateful for your trust in us for your insurance needs and look forward to helping you with your future coverage plans. If you have any questions or need further assistance, feel free to reach out anytime!"
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Kati Matysiak

December 18, 2025

5  out of  5
rating by Kati Matysiak
"Cherokee was awesome! She was very detailed, provided me with all of my options, making sure that it was easy to understand. She made the process super easy. She helped me go through all of the steps. 10/10 recommend"
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Juan Cortes

December 5, 2025

5  out of  5
rating by Juan Cortes
"Cherokee was amazing I was looking for insurance and was turned away from two other companies won’t say any name (lemonade) said they didn’t offer coverage in my area 77523 🤷🏻‍♂️ Reached out to her and like wham bam she made it happen when I say it was painless I mean it!!!! Let her work her magic and get you taken care of don’t waste your time anywhere else 💪🏼"
We responded:
"Thank you, Juan! I'm so happy to hear that Cherokee was able to assist you with your insurance needs so efficiently. It's great to know that she made the process smooth and hassle-free for you. If you need anything else or have more questions, feel free to reach out anytime!"
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PrettyLittle Pickles

December 2, 2025

5  out of  5
rating by PrettyLittle Pickles
"We have been State Farm customers since the early 90s. Ray Grayson inherited us after Bill Black retired. I was a little nervous about that at first, but quickly came to love him and his staff just as much. I have taken a shine to Beth. She is knowledgeable, reliable, timely, professional and friendly. She goes above and beyond to assure our questions are answered and service is provided. Call her for all of your needs! She will get you through to Ray when you ask or it is needed. We recently met with Ray to go over all of our policies and he truly took his time going over our policies and answering all of our questions. He knows his stuff and explains everything so that it’s understandable. He is friendly and even a little funny. They encourage a stop by, even just to say hi or pay a bill in person. They appreciate the face to face and getting to personally know their customers and their needs."
We responded:
"Thank you, PrettyLittle Pickles, for your wonderful feedback! I'm glad to hear that you feel comfortable with our team and that Beth has been so helpful. It's great to know that our efforts to provide clear and friendly service are appreciated. If you ever need anything else, don't hesitate to reach out!"
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Stephanie

December 1, 2025

5  out of  5
rating by Stephanie
"Great experience working with Clarissa to set up insurance"
We responded:
"Hey Stephanie! Thanks for sharing this. I’m really glad to hear you had a nice experience working with Clarissa while getting your insurance set up. We appreciate you taking a moment to leave this note."
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Paul

November 26, 2025

5  out of  5
rating by Paul
"Beth Crymes has been a total professional—it is wonderful to see that true customer service is alive and well. Thank you Beth!"
We responded:
"Thank you, Paul! I'm happy to hear about your positive experience with Beth. Our team is dedicated to providing excellent customer service, and it's great to know Beth delivered that for you. If you need any further assistance, feel free to reach out!"
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Taylor Koehler

November 24, 2025

5  out of  5
rating by Taylor Koehler
"Beth Crymes was very knowledgeable and answered many of my questions about life insurance. She took the time to be thorough and never made the process feel rushed; can’t recommend her enough!"
We responded:
"Thank you, Taylor! I'm happy to hear that Beth was able to provide you with the thorough and knowledgeable service you deserve. We appreciate your recommendation and are here for any future questions or needs you might have. Thanks for choosing us!"
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GatorBaitn2008

November 21, 2025

5  out of  5
rating by GatorBaitn2008
"Clarissa did a great reviewing my policy, and informed me of additional policy options that may be a good fit for my current needs. Thank you!"
We responded:
"Thank you! I'm happy to hear that Clarissa was able to assist you with your policy review and provide you with additional options. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
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Randy Marquez

November 21, 2025

5  out of  5
rating by Randy Marquez
"Great experience all around. 10/10 experience with Elvia. Highly recommend!"
We responded:
"Thank you, Randy! I'm happy to hear about your positive experience with Elvia. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Mark Biddy

November 11, 2025

5  out of  5
rating by Mark Biddy
"Miranda worked hard to get me the best quote for my family, including my new teen driver. I had a ton of questions, called many times, and she answered all of them."
We responded:
"Thank you, Mark! I'm happy to hear that Miranda was able to assist you and your family so effectively. It's great to know she could address all your questions and find a suitable quote. If you need anything else, feel free to reach out anytime!"
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Krystal Burr

November 7, 2025

5  out of  5
rating by Krystal Burr
"Love love love Elvia, she was very helpful, answered all my questions, and got back to me in a reasonable time! Highly recommended using her!"
We responded:
"Thank you, Krystal! I'm delighted to hear that Elvia was able to assist you effectively and promptly. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jacob Williamson

November 7, 2025

5  out of  5
rating by Jacob Williamson
"Cherokee Covington was amazing to work with! She made the entire process quick and stress-free. Cheyenne was friendly, knowledgeable, and took the time to answer all my questions. Highly recommend reaching out to her and the Ray Grayson State Farm team for anyone looking for great service and support."
We responded:
"Thank you, Jacob! I'm happy to hear about your positive experience with Cheyenne. She truly is dedicated to providing excellent service and support. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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STEPHEN

November 7, 2025

5  out of  5
rating by STEPHEN
"Cherokee is always a pleasure to work with and prompt with the RFQ's. We need more people like thus!"
We responded:
"Thank you, Stephen! I'm happy to hear that Cherokee has been a pleasure to work with and prompt with your requests. We appreciate your feedback and are committed to maintaining this level of service. Let us know if there's anything else we can assist you with!"
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Brian Hicks

November 7, 2025

5  out of  5
rating by Brian Hicks
"Cherokee went above and beyond to get all my coverages in order and was very easy to deal with. Exceptional Service and extremely attentive to my needs and actually cared about what I was wanting done... will definitely recommend her to anyone who is needing insurance in the future.."
We responded:
"Thank you, Brian! I'm happy to hear that Cherokee provided exceptional service and was attentive to your needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Jake Orel

November 5, 2025

5  out of  5
rating by Jake Orel
"Spoke with Cherokee, they were very helpful, patient, and knowledgeable. Whether I chose to go with the policies they put together or not, they were great to work with"
We responded:
"Thank you, Jake! I'm happy to hear that Cherokee was able to assist you with such care and expertise. It's wonderful to know you had a positive experience, regardless of your decision. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Donald Gilbert

November 5, 2025

5  out of  5
rating by Donald Gilbert
"Cherokee she’s the best ever. Got the best quote and a bundle deal. I high recommended her, she needs a promotion!!! Best decision I made."
We responded:
"Thank you, Donald! I'm really happy to hear that Cherokee provided you with such a great experience and the best quote. Your recommendation means a lot, and I'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!"
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Lynda Kay Makin

November 5, 2025

5  out of  5
rating by Lynda Kay Makin
"Clarissa is not only friendly but professional & accommodating. I’ve been very pleased with her service. Her prices were reasonable for our vehicles."
We responded:
"Thank you for your review, Lynda Kay! I'm happy to hear that Clarissa has provided you with friendly and professional service. It's great to know that her pricing for your vehicles has met your expectations. If you need anything else, feel free to reach out!"
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jose perez

October 31, 2025

5  out of  5
rating by jose perez
"Great service by Clarisa in Mont Belvieu office."
We responded:
"Thank you, Jose! I'm happy to hear that Clarisa provided you with great service at our Mont Belvieu office. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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denise marano

October 31, 2025

5  out of  5
rating by denise marano
"Clarissa was awesome to deal with. She certainly helped us out getting our address changed over for Auto Insurance and Rental Insurance with State Farm. Thanks 😊"
We responded:
"Denise, Thank you for your home and auto insurance business. And thank you for the review too. "
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Jarred Babb

October 23, 2025

5  out of  5
rating by Jarred Babb
"Cherokee was great. Really down to earth and personable. Happy I called state farm."
We responded:
"Thank you, Jarred! I'm glad to hear that Cherokee made a positive impression with her personable approach. We appreciate your call to State Farm and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Tiffany West

October 22, 2025

5  out of  5
rating by Tiffany West
"Cherokee C. helped me with my life and auto insurance and was FANTASTIC!!"
We responded:
"Thank you, Tiffany! I'm happy to hear that Cherokee provided you with fantastic assistance for your insurance needs. Our team is dedicated to offering exceptional service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Matthew Infante

October 21, 2025

5  out of  5
rating by Matthew Infante
"I just moved to Baytown and was looking for new/affordable car insurance for my family. Clarissa got me a great car insurance plan that was in my budget. I totally recommend asking for her when looking for insurance."
We responded:
"Thank you."
Profile photo of Jaci Escobar

Jaci Escobar

October 18, 2025

5  out of  5
rating by Jaci Escobar
"Cherokee was so amazing at answering all my questions! She was so sweet through my whole process. Now I have STATE FARM thanks to her"
We responded:
"Thank you, Jaci Escobar! I'm happy to hear that Cherokee was able to assist you so well and make your experience pleasant. We're grateful to have you with State Farm! If you need anything else, feel free to reach out."
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Nathalie Trutaud

September 30, 2025

5  out of  5
rating by Nathalie Trutaud
"Zach Grayson is a great person to talk too. He will help you with any service you may need."
We responded:
"Thank you, Nathalie! I'm happy to hear that Zach provided you with the assistance you needed. Our team is dedicated to offering the best service possible. Let us know if there's anything else we can do for you!"
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Mary Hughes

September 27, 2025

5  out of  5
rating by Mary Hughes
"Jennifer Aleman worked diligently to make sure I had everything I wanted in my insurance quote! Even ended up saving money with better coverage! Thank you, Jennifer!"
We responded:
"Mary, thank you for your wonderful feedback! I'm happy to hear that Jennifer was able to assist you effectively and help you save money while getting better coverage. We appreciate your trust in us. If you need anything else, feel free to reach out!"