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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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Nathan Harmon

October 6, 2026

4 out of 5 rating by Nathan Harmon
"I got bamboozled by Root insurance they lied and said I had full coverage with a payment of $420. So I paid them just for my financing bank for my car to call me and say I don’t have full coverage. Thankfully My dad gave me Ms. Cherokee phone number and she helped me out a lot!"
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Glenn Carter

October 2, 2026

5 out of 5 rating by Glenn Carter
"My experience with State farm insurance is good. Zack was very professional and personal. Talking to him was like talking to a friend. He listened and helped me through getting home and car insurance. Thanks. He made the process easy."
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Garrett Pantin

October 1, 2026

5 out of 5 rating by Garrett Pantin
"Cherokee really made it easy for me! I’m a very difficult person to figure stuff out!"
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Gena Foerster

September 30, 2026

5 out of 5 rating by Gena Foerster
"Zach was amazing! He worked to get me a lower premium than my other carrier. The experience was easy & seamless. Thank you Zach!"
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Jacob Trathen

September 30, 2026

5 out of 5 rating by Jacob Trathen
"Cherokee was awesome! She helped me save a boat load of money, was extremely helpful in explaining the process and getting the mobile app set up."
We responded:
"Jacob, I'm glad to hear Cherokee was able to assist you so well and help you save money. It's great that she made the process clear and got you set up with the mobile app. We're always happy to help if anything comes up."
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marvin molina

September 30, 2026

5 out of 5 rating by marvin molina
"La representante Karen fue muy amable y atenta a mis necesidades me proporcionó lo que necesitaba y contestó todas mis dudas, lo mejor fue que hablaron mi idioma español para poder entender mejor."
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darwing machado

September 29, 2026

5 out of 5 rating by darwing machado
"Me sentí muy complacido por la atención, el profesionalismo y lo rápido de la srta Karen y lo seguro que me sentí porque son profesionales y confiables
Muchas gracias"
We responded:
"¡Gracias por tu reseña, Darwing! Me alegra saber que recibiste una atención profesional y rápida, y que te sentiste seguro con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros!"
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Sherrie

September 26, 2026

5 out of 5 rating by Sherrie
"I recently switched my car insurance, and Karen made the entire experience outstanding! She was incredibly thorough, taking the time to go over everything, so I felt confident and informed. On top of that, she was genuinely conversational and easy to talk to, which made the process feel comfortable rather than stressful. Her professionalism and friendly approach truly set her apart. I’m so grateful for her help and highly recommend working with her!"
We responded:
"Thank you, Sherrie! I'm really happy to hear that Karen made your switch to our car insurance smooth and comfortable. Her thoroughness and friendly approach are indeed what we strive for. We appreciate your recommendation and are grateful to have you with us. Feel free to reach out if you need anything else!"
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Crystal Moore

September 16, 2026

5 out of 5 rating by Crystal Moore
"Karen helped me get started! She was really nice and patient with me!"
We responded:
"Crystal, thank you for taking the time to leave us a review! I'm glad you had a positive experience getting started with us. We appreciate your feedback and are here if you need anything else!"
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Carson Hall

September 16, 2026

5 out of 5 rating by Carson Hall
"Cherokee helped me out and was able to bundle all my vehicles together to save me some money. Would highly recommend."
We responded:
"Carson, thank you for taking the time to leave us a review! I'm happy to hear Cherokee was able to help you bundle and save. We appreciate your recommendation. Let us know if we can help with anything else!"
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Christina Daniel

September 16, 2026

5 out of 5 rating by Christina Daniel
"Cherokee was awesome! She was patient with my busy schedule, stayed on top of reminders, and was a pleasure doing business with!"
We responded:
"Thank you, Christina! I'm happy to hear that Cherokee made your experience a positive one. It's great to know she was able to accommodate your schedule and keep everything on track. We're always here if you need anything else!"
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Carolina S

September 10, 2026

5 out of 5 rating by Carolina S
"Clarissa at State Farm went above and beyond to get me a great auto quote. She was always patient, maintained excellent communication, and regularly checked in with new options to ensure I received the best rate possible. If you need auto insurance, definitely reach out to Clarissa!"
We responded:
"Thank you, Carolina! I'm really happy to hear that Clarissa provided such attentive service and helped you find a great quote. We strive to offer the best possible experience, and it's wonderful to know she made a positive impact. We're always here if you need anything else!"
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Abigayle Goolsby

September 9, 2026

5 out of 5 rating by Abigayle Goolsby
"I am giving a 5 star review because I have had a 5 star experience with Zach as my agent! Not only is he saving me monthly by enrolling me with State Farm auto insurance, but he also has assured me that I am making the right choice by explaining all the details of the policy, including safe driver incentives.
Thank you!!!"
We responded:
"Abigayle, thank you for taking the time to leave us a review! I'm happy to hear that Zach has been able to help you save on your insurance and provide clarity on your policy details. It's great to know you feel confident in your choice with us. We're always here if you need anything else!"
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Cody Fuller

September 4, 2026

5 out of 5 rating by Cody Fuller
"Call and speak with Cherokee she has helped me with my car, renters and life insurance. She’s very knowledgeable and helpful"
We responded:
"Cody, thank you for taking the time to leave us a review! I'm glad to hear that Cherokee was able to assist you with your insurance needs. Her knowledge and helpfulness are truly valued in our office. Feel free to reach out if you need anything else!"
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D G

September 1, 2026

5 out of 5 rating by D G
"Great experience with Karen Hernandez as our Rep to obtaining our Life Insurance, she is such a great person to speak too she helped us all the way through our applications and provided great support and customer service-Mrs. Molina"
We responded:
"Thank you! I'm glad to hear you had a great experience with our office. We aim to make the process smooth and supportive, and it's wonderful to know we made a positive impact. Don't hesitate to reach out if you need anything!"
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Gene Clark

September 1, 2026

5 out of 5 rating by Gene Clark
"I reached out looking for a new insurance provider, Samantha made this process easy and painless. She is extremely knowledgeable and competent. And the entire staff are friendly and extremely helpful."
We responded:
"Thank you, Gene, for your wonderful review! I'm glad to hear that Samantha made your search for a new insurance provider easy and painless. Her knowledge and competence are truly valuable to our team. If you have any further questions or need assistance in the future, we're here to help!

- Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Tony Sanchez

September 1, 2026

5 out of 5 rating by Tony Sanchez
"Karen was very knowledgeable & helpful, and she also saved me money on my Home and Auto insurance."
We responded:
"Tony, thank you for taking the time to leave us a review! I'm happy to hear that Karen was able to assist you with your Home and Auto insurance and help you save money. We're here to make things easier for you. Feel free to reach out if you need anything else!"
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Dawn Decuir

August 29, 2026

5 out of 5 rating by Dawn Decuir
"Kindest people ever and very professional! I am saving $$ with this office of State Farm and have no plans on leaving"
We responded:
"Thank you, Dawn! I'm happy to hear that you're enjoying the professionalism and kindness from our team. It's great to know you're saving money with us and plan to stick around. We're always here if you need anything else!"
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Antoni Serrano

August 28, 2026

5 out of 5 rating by Antoni Serrano
"My experience with statefarm has been phenomenal, especially having Karen Hernandez by my side every step of the way explaining in specific detail of how everything works such as car insurance, life insurance, discounts, i can go on and on. Overall, i really appreciate of how she was able to get me a great price on my insurance for both of my vehicles. In conclusion, i recommend having Statefarm as car insurance, especially having some one like Karen Hernandez leading the way shes an expert at what she does. I have recommended couple of my friends already with her."
We responded:
"Antoni, thank you for taking the time to leave us a review! I'm happy to hear that you've had a phenomenal experience with us and that we could help you understand your insurance options while securing a great price. We appreciate your recommendations and are glad to have you with us. Feel free to reach out if you need anything else!"
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Montriel Vinzant

August 28, 2026

5 out of 5 rating by Montriel Vinzant
"Karen was an outstanding representative. She explained to me everything in detail and was extremely professional and caring in her work.

I would recommend for anybody getting new car insurance or switching.

Karen and her team made a very easy for me to switch and I am highly satisfied."
We responded:
"Montriel, thank you for taking the time to leave us a review! I'm happy to hear that our team made your switch to new insurance smooth and satisfying. We always aim to provide detailed and professional service. Let us know if we can help with anything else!"
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Rhonda Thibodeaux

August 28, 2026

5 out of 5 rating by Rhonda Thibodeaux
"Wonder, Pleasant and perfect Customer Service knowledgeable with everything concerning her job"
We responded:
"Thank you, Rhonda! I'm happy to hear that you had a pleasant experience with our customer service. We strive to be knowledgeable and helpful in all aspects of our work. Let us know if we can help with anything else!"
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Tricia Cotton

August 27, 2026

5 out of 5 rating by Tricia Cotton
"Thanks for the great work and savings. I truly enjoyed working with you."
We responded:
"Tricia, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed working with us and that we could help you. We appreciate your support!"
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Debbie Keyes

August 25, 2026

5 out of 5 rating by Debbie Keyes
"Very lovely young lady named Karen helped me with my auto insurance needs. She was very patient and sweet."
We responded:
"Debbie, thank you for taking the time to leave us a review! I'm glad you had a positive experience with your insurance needs. We appreciate your kind words. Feel free to reach out if you need anything else!"
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Tracy Ewing

August 24, 2026

5 out of 5 rating by Tracy Ewing
"Cherokee is the best agent I've dealt with in over 30 years! Hands down. She takes time to answer any and all questions and works hard to help find you the best deal on the coverage you want. She will have my business for the foreseeable future"
We responded:
"Thank you, Tracy! I'm really happy to hear that Cherokee has made such a positive impact on your experience with us. It's great to know she has been able to assist you with your questions and find the right coverage. We're glad to have your business and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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Leydi Rubio

August 18, 2026

5 out of 5 rating by Leydi Rubio
"Excelente experiencia con State Farm. Quiero destacar especialmente a Karen Hernandez, quien fue muy profesional, amable y atenta en todo momento. Me explicó todo con claridad y me ayudó a encontrar la mejor opción para mis necesidades.

¡Excelente agente y excelente servicio! La recomiendo totalmente. 🙌"
We responded:
"¡Gracias por tu reseña, Leydi! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Nos esforzamos por ofrecer el mejor servicio posible y es genial ver que lo logramos contigo. ¡Estamos aquí para ayudarte con lo que necesites!"