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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leydi Rubio

Leydi Rubio

August 18, 2026

5  out of  5
rating by Leydi Rubio
"Excelente experiencia con State Farm. Quiero destacar especialmente a Karen Hernandez, quien fue muy profesional, amable y atenta en todo momento. Me explicó todo con claridad y me ayudó a encontrar la mejor opción para mis necesidades.

¡Excelente agente y excelente servicio! La recomiendo totalmente. 🙌"
We responded:
"¡Gracias por tu reseña, Leydi! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Nos esforzamos por ofrecer el mejor servicio posible y es genial ver que lo logramos contigo. ¡Estamos aquí para ayudarte con lo que necesites!"
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noe alvarez

August 15, 2026

5  out of  5
rating by noe alvarez
"Very helpful
Well inform"
We responded:
"Noe, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and informative. We're always here to assist with your insurance needs. Let us know if we can help with anything else!"
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Rodney Covington

August 14, 2026

5  out of  5
rating by Rodney Covington
"Cherokee took care of my Auto, life, and homeowners insurance."
We responded:
"Rodney, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee was able to assist you with your insurance needs. We appreciate your support and are here if you need anything else!"
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David Hatley

August 13, 2026

5  out of  5
rating by David Hatley
"What a wonderful experience.!!! Had a need for auto insurance proof of coverage. I tried to do it by e mail. Needless to say I am technically challenged. I went by the office and met Mrs Karen Hernandez. I think it took longer for me to explain what I needed than this kind young lady you get the information. Great service to say the least. Great choice of employees Ray.

William Hatley

PS. Left with a hot cup of coffee for my ride home. Many thanks"
We responded:
"Thank you, William! I'm happy to hear that Karen was able to assist you quickly and provide the proof of coverage you needed. It's great to know you enjoyed the service and even left with a hot cup of coffee! We're always here to help if you need anything else."
Profile photo of Cash McCarson

Cash McCarson

August 5, 2026

5  out of  5
rating by Cash McCarson
"Cherokee is very nice and easy to work with!"
We responded:
"Cash, thank you for taking the time to leave us a review! I'm glad to hear that Cherokee made your experience a positive one. We're here to make things easy for you. Let us know if we can help with anything else!"
Profile photo of Derrick Strain

Derrick Strain

August 5, 2026

5  out of  5
rating by Derrick Strain
"Always a positive experience"
We responded:
"Derrick, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had positive experiences with our office. We're always here to help if you need anything else!"
Profile photo of Maria Reyna

Maria Reyna

July 31, 2026

5  out of  5
rating by Maria Reyna
"Fue muy buena la atención que me dio la Señorita Karen ella siempre me resuelve mis dudas ojalá que siempre este ahi para atendernos"
We responded:
"¡Gracias por tu reseña, Maria! Me alegra saber que has recibido una atención excelente y que tus dudas han sido resueltas. Estamos aquí para asegurarnos de que siempre recibas el mejor servicio posible. ¡No dudes en contactarnos si necesitas algo más!"
Profile photo of Dieter Schulz

Dieter Schulz

July 29, 2026

5  out of  5
rating by Dieter Schulz
"Clarissa did a great job in helping with my car insurance . Hope to get another good deal on my lake property soon . Thanks"
We responded:
"Dieter, thank you for taking the time to leave us a review! I'm glad to hear that Clarissa was able to assist you with your insurance. We look forward to helping you with your lake property as well. Don't hesitate to reach out if you need anything!"
Profile photo of Noonie Daus

Noonie Daus

July 29, 2026

5  out of  5
rating by Noonie Daus
"Clarissa is so helpful in walking me through the process of switching homeowners insurance. She is very knowledgeable of the process and makes it simple on my end."
We responded:
"Noonie, I'm glad to hear that Clarissa was able to make your transition to new homeowners insurance smooth and straightforward. We appreciate your feedback and are here if you need anything else!"
Profile photo of Michael Alfred

Michael Alfred

July 28, 2026

5  out of  5
rating by Michael Alfred
"Customer service was outstanding, Clarissa made the decision to join State Farm for auto coverage very easy and affordable. Would definitely recommend Ray Grayson to family and friends."
We responded:
"Thank you, Michael! I'm happy to hear that Clarissa made your decision to join us for coverage easy and affordable. We appreciate your recommendation to family and friends. Feel free to reach out if you need anything else!"
Profile photo of V Peazy

V Peazy

July 27, 2026

5  out of  5
rating by V Peazy
"I want to say that Karen was awesome from start to finish and was very personable! I switched my insurance because of course I saved money but she sold herself as well that made the decision easy....thanks again to Karen for all the help and guidance!"
We responded:
"Thank you, V Peazy, for your glowing review! We're pleased to know you're satisfied with our service and look forward to assisting you and your referral. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Stephanie Thompson

Stephanie Thompson

July 24, 2026

5  out of  5
rating by Stephanie Thompson
"Miranda is the BEST. Super fast and always takes the best care of us!!"
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that Miranda has been providing you with such great service. We appreciate your support!"
Profile photo of Curtis Trichell

Curtis Trichell

July 15, 2026

5  out of  5
rating by Curtis Trichell
"Cherokee has done an amazing job helping me with my insurance. Thank yall very much"
We responded:
"Curtis, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee was able to assist you with your insurance needs. We appreciate your support!"
Profile photo of Jason S

Jason S

July 10, 2026

1  out of  5
rating by Jason S
"Disappointed and embarrassed. My wife for the past three days had been calling to get a hold of someone to give us a quote on insuring her new vehicle. No response. I decided to call instead, a young lady picked up the phone. During the call the lady had laughed at me when I explained that my wife had been trying to contact them, and if by chance she had gotten our information to run a quote. She laughed at me when I had said that, telling me it’s part of the business before laughing again. I am not sure if she was attempting a joke, but regardless me and my wife did not find the joke to be in good taste. We have decided to take our business elsewhere."
Profile photo of Phillip Lewis

Phillip Lewis

July 9, 2026

5  out of  5
rating by Phillip Lewis
"My agent Clarissa was so helpful and attentive to my needs. She was clear with all the information and made me feel very comfortable throughout the entire process. I look forward to working with her and I will be recommending her to all my friends and family. Thank you again!!"
We responded:
"Thank you, Phillip! I'm glad to hear that Clarissa was able to make your experience comfortable and informative. We appreciate your recommendation and look forward to continuing to assist you. Feel free to reach out if you need anything else!"
Profile photo of Jonathan Mojica

Jonathan Mojica

July 9, 2026

5  out of  5
rating by Jonathan Mojica
"Cherokee was amazing, very helpful and knowledgeable. If you’re looking to get auto insurance, Cherokee well get you taken care of. Thank you for your assistance."
We responded:
"Thank you, Jonathan! I'm glad to hear that Cherokee was able to provide you with the assistance you needed. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Profile photo of Joey Hagmann

Joey Hagmann

July 8, 2026

5  out of  5
rating by Joey Hagmann
"Cherokee was extremely helpful in writing my new auto policy with State Farm! Probably the friendliest and most professional insurance person I’ve ever dealt with in my life. Highly recommend her for assessing all your insurance needs!"
We responded:
"Joey, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee provided such friendly and professional service while helping with your policy. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Brittany Pellissier

Brittany Pellissier

July 7, 2026

5  out of  5
rating by Brittany Pellissier
"I absolutely loved Karen! She is very professional and did a great job getting me the best quote!
Thanks Karen!! I highly recommend this place!"
We responded:
"Brittany, thank you for taking the time to leave us a review! I'm glad to hear that Karen was able to assist you professionally and find a great quote. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Robert Reeves

Robert Reeves

July 4, 2026

5  out of  5
rating by Robert Reeves
"Cherokee was extremely helpful and got me the best rates for not only my truck insurance but my boat insurance as well. Highly recommend chatting with her about switching over to State Farm!!"
We responded:
"Thank you, Robert! I'm glad to hear Cherokee was able to assist you with both your truck and boat insurance needs. We appreciate your recommendation and are here to help if you need anything else. Thanks for choosing us!"
Profile photo of Travis Madray

Travis Madray

July 2, 2026

5  out of  5
rating by Travis Madray
"Keren was wonderful. She made my process quick easy and simple. She was very good at explaining what I did not understand and made me feel comfortable with the decision I made thank you so much."
We responded:
"Travis, thank you for taking the time to leave us a review! I'm glad the process was smooth and that you felt comfortable with your decision. We appreciate your feedback and are here if you need anything else!"
Profile photo of Tristan Balboa

Tristan Balboa

July 2, 2026

5  out of  5
rating by Tristan Balboa
"Cherokee was amazing, She helped me throughout my process and even beat my current insurance holders policy and earned my business with State Farm. Great prices and such a great and fast experience. Definitely would recommend you ask for her for your future policys. 🙂"
We responded:
"Thank you, Tristan! I'm glad to hear Cherokee made your experience with us smooth and efficient. It's wonderful that she could help you find a policy that works better for you. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Jenny Texas

Jenny Texas

July 2, 2026

5  out of  5
rating by Jenny Texas
"They always have your back!"
We responded:
"Thank you, Jenny! I'm happy to know you feel supported by our office. We're here to help whenever you need us. Thanks for choosing us!"
Profile photo of Lenny Parker

Lenny Parker

July 2, 2026

5  out of  5
rating by Lenny Parker
"Came in and spoke with Cherokee! She made this absolutely easy! Everything was taken care of in record time. Met the staff and everyone was super friendly! Thanks for the help! #nomcds"
We responded:
"Lenny, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee made your visit easy and that everything was handled quickly. It's great to know you found our staff friendly too. We're always here to help if you need anything else!"
Profile photo of Traci

Traci

July 1, 2026

5  out of  5
rating by Traci
"Thank you Karen for all the work you did to get me the best rate.. beat a lot of competition. You were such a sweetheart too and very compassionate towards my situation. You were great!!"
We responded:
"Thank you, Traci! I'm glad we could help you find a great rate and provide the compassionate service you deserve. We appreciate your kind words and support. Let us know if we can help with anything else!"
Profile photo of Loeser-Jones

Loeser-Jones

June 30, 2026

5  out of  5
rating by Loeser-Jones
"Beth was amazing! She quoted our indemnity insurance well in advance and was ready to help with payment once we pulled the trigger! 😊"
We responded:
"Loeser-Jones, thank you for taking the time to leave us a review! I'm happy to hear that Beth was able to assist you with your indemnity insurance and make the process smooth. We appreciate your feedback and support. Feel free to reach out if you need anything else!"