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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cody Fuller

Cody Fuller

September 4, 2026

5  out of  5
rating by Cody Fuller
"Call and speak with Cherokee she has helped me with my car, renters and life insurance. She’s very knowledgeable and helpful"
We responded:
"Cody, thank you for taking the time to leave us a review! I'm glad to hear that Cherokee was able to assist you with your insurance needs. Her knowledge and helpfulness are truly valued in our office. Feel free to reach out if you need anything else!"
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D G

September 1, 2026

5  out of  5
rating by D G
"Great experience with Karen Hernandez as our Rep to obtaining our Life Insurance, she is such a great person to speak too she helped us all the way through our applications and provided great support and customer service-Mrs. Molina"
We responded:
"Thank you! I'm glad to hear you had a great experience with our office. We aim to make the process smooth and supportive, and it's wonderful to know we made a positive impact. Don't hesitate to reach out if you need anything!"
Profile photo of Gene Clark

Gene Clark

September 1, 2026

5  out of  5
rating by Gene Clark
"I reached out looking for a new insurance provider, Samantha made this process easy and painless. She is extremely knowledgeable and competent. And the entire staff are friendly and extremely helpful."
We responded:
"Thank you, Gene, for your wonderful review! I'm glad to hear that Samantha made your search for a new insurance provider easy and painless. Her knowledge and competence are truly valuable to our team. If you have any further questions or need assistance in the future, we're here to help!

- Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Tony Sanchez

September 1, 2026

5  out of  5
rating by Tony Sanchez
"Karen was very knowledgeable & helpful, and she also saved me money on my Home and Auto insurance."
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Dawn Decuir

August 29, 2026

5  out of  5
rating by Dawn Decuir
"Kindest people ever and very professional! I am saving $$ with this office of State Farm and have no plans on leaving"
We responded:
"Thank you, Dawn! I'm happy to hear that you're enjoying the professionalism and kindness from our team. It's great to know you're saving money with us and plan to stick around. We're always here if you need anything else!"
Profile photo of Antoni Serrano

Antoni Serrano

August 28, 2026

5  out of  5
rating by Antoni Serrano
"My experience with statefarm has been phenomenal, especially having Karen Hernandez by my side every step of the way explaining in specific detail of how everything works such as car insurance, life insurance, discounts, i can go on and on. Overall, i really appreciate of how she was able to get me a great price on my insurance for both of my vehicles. In conclusion, i recommend having Statefarm as car insurance, especially having some one like Karen Hernandez leading the way shes an expert at what she does. I have recommended couple of my friends already with her."
We responded:
"Antoni, thank you for taking the time to leave us a review! I'm happy to hear that you've had a phenomenal experience with us and that we could help you understand your insurance options while securing a great price. We appreciate your recommendations and are glad to have you with us. Feel free to reach out if you need anything else!"
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Montriel Vinzant

August 28, 2026

5  out of  5
rating by Montriel Vinzant
"Karen was an outstanding representative. She explained to me everything in detail and was extremely professional and caring in her work.

I would recommend for anybody getting new car insurance or switching.

Karen and her team made a very easy for me to switch and I am highly satisfied."
We responded:
"Montriel, thank you for taking the time to leave us a review! I'm happy to hear that our team made your switch to new insurance smooth and satisfying. We always aim to provide detailed and professional service. Let us know if we can help with anything else!"
Profile photo of Rhonda Thibodeaux

Rhonda Thibodeaux

August 28, 2026

5  out of  5
rating by Rhonda Thibodeaux
"Wonder, Pleasant and perfect Customer Service knowledgeable with everything concerning her job"
We responded:
"Thank you, Rhonda! I'm happy to hear that you had a pleasant experience with our customer service. We strive to be knowledgeable and helpful in all aspects of our work. Let us know if we can help with anything else!"
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Tricia Cotton

August 27, 2026

5  out of  5
rating by Tricia Cotton
"Thanks for the great work and savings. I truly enjoyed working with you."
We responded:
"Tricia, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed working with us and that we could help you. We appreciate your support!"
Profile photo of Debbie Keyes

Debbie Keyes

August 25, 2026

5  out of  5
rating by Debbie Keyes
"Very lovely young lady named Karen helped me with my auto insurance needs. She was very patient and sweet."
We responded:
"Debbie, thank you for taking the time to leave us a review! I'm glad you had a positive experience with your insurance needs. We appreciate your kind words. Feel free to reach out if you need anything else!"
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Tracy Ewing

August 24, 2026

5  out of  5
rating by Tracy Ewing
"Cherokee is the best agent I've dealt with in over 30 years! Hands down. She takes time to answer any and all questions and works hard to help find you the best deal on the coverage you want. She will have my business for the foreseeable future"
We responded:
"Thank you, Tracy! I'm really happy to hear that Cherokee has made such a positive impact on your experience with us. It's great to know she has been able to assist you with your questions and find the right coverage. We're glad to have your business and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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Leydi Rubio

August 18, 2026

5  out of  5
rating by Leydi Rubio
"Excelente experiencia con State Farm. Quiero destacar especialmente a Karen Hernandez, quien fue muy profesional, amable y atenta en todo momento. Me explicó todo con claridad y me ayudó a encontrar la mejor opción para mis necesidades.

¡Excelente agente y excelente servicio! La recomiendo totalmente. 🙌"
We responded:
"¡Gracias por tu reseña, Leydi! Me alegra saber que tuviste una experiencia tan positiva con nosotros. Nos esforzamos por ofrecer el mejor servicio posible y es genial ver que lo logramos contigo. ¡Estamos aquí para ayudarte con lo que necesites!"
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noe alvarez

August 15, 2026

5  out of  5
rating by noe alvarez
"Very helpful
Well inform"
We responded:
"Noe, thank you for taking the time to leave us a review! I'm happy to hear that you found our service helpful and informative. We're always here to assist with your insurance needs. Let us know if we can help with anything else!"
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Rodney Covington

August 14, 2026

5  out of  5
rating by Rodney Covington
"Cherokee took care of my Auto, life, and homeowners insurance."
We responded:
"Rodney, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee was able to assist you with your insurance needs. We appreciate your support and are here if you need anything else!"
Profile photo of David Hatley

David Hatley

August 13, 2026

5  out of  5
rating by David Hatley
"What a wonderful experience.!!! Had a need for auto insurance proof of coverage. I tried to do it by e mail. Needless to say I am technically challenged. I went by the office and met Mrs Karen Hernandez. I think it took longer for me to explain what I needed than this kind young lady you get the information. Great service to say the least. Great choice of employees Ray.

William Hatley

PS. Left with a hot cup of coffee for my ride home. Many thanks"
We responded:
"Thank you, William! I'm happy to hear that Karen was able to assist you quickly and provide the proof of coverage you needed. It's great to know you enjoyed the service and even left with a hot cup of coffee! We're always here to help if you need anything else."
Profile photo of Cash McCarson

Cash McCarson

August 5, 2026

5  out of  5
rating by Cash McCarson
"Cherokee is very nice and easy to work with!"
We responded:
"Cash, thank you for taking the time to leave us a review! I'm glad to hear that Cherokee made your experience a positive one. We're here to make things easy for you. Let us know if we can help with anything else!"
Profile photo of Derrick Strain

Derrick Strain

August 5, 2026

5  out of  5
rating by Derrick Strain
"Always a positive experience"
We responded:
"Derrick, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently had positive experiences with our office. We're always here to help if you need anything else!"
Profile photo of Maria Reyna

Maria Reyna

July 31, 2026

5  out of  5
rating by Maria Reyna
"Fue muy buena la atención que me dio la Señorita Karen ella siempre me resuelve mis dudas ojalá que siempre este ahi para atendernos"
We responded:
"¡Gracias por tu reseña, Maria! Me alegra saber que has recibido una atención excelente y que tus dudas han sido resueltas. Estamos aquí para asegurarnos de que siempre recibas el mejor servicio posible. ¡No dudes en contactarnos si necesitas algo más!"
Profile photo of Dieter Schulz

Dieter Schulz

July 29, 2026

5  out of  5
rating by Dieter Schulz
"Clarissa did a great job in helping with my car insurance . Hope to get another good deal on my lake property soon . Thanks"
We responded:
"Dieter, thank you for taking the time to leave us a review! I'm glad to hear that Clarissa was able to assist you with your insurance. We look forward to helping you with your lake property as well. Don't hesitate to reach out if you need anything!"
Profile photo of Noonie Daus

Noonie Daus

July 29, 2026

5  out of  5
rating by Noonie Daus
"Clarissa is so helpful in walking me through the process of switching homeowners insurance. She is very knowledgeable of the process and makes it simple on my end."
We responded:
"Noonie, I'm glad to hear that Clarissa was able to make your transition to new homeowners insurance smooth and straightforward. We appreciate your feedback and are here if you need anything else!"
Profile photo of Michael Alfred

Michael Alfred

July 28, 2026

5  out of  5
rating by Michael Alfred
"Customer service was outstanding, Clarissa made the decision to join State Farm for auto coverage very easy and affordable. Would definitely recommend Ray Grayson to family and friends."
We responded:
"Thank you, Michael! I'm happy to hear that Clarissa made your decision to join us for coverage easy and affordable. We appreciate your recommendation to family and friends. Feel free to reach out if you need anything else!"
Profile photo of V Peazy

V Peazy

July 27, 2026

5  out of  5
rating by V Peazy
"I want to say that Karen was awesome from start to finish and was very personable! I switched my insurance because of course I saved money but she sold herself as well that made the decision easy....thanks again to Karen for all the help and guidance!"
We responded:
"Thank you, V Peazy, for your glowing review! We're pleased to know you're satisfied with our service and look forward to assisting you and your referral. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Stephanie Thompson

Stephanie Thompson

July 24, 2026

5  out of  5
rating by Stephanie Thompson
"Miranda is the BEST. Super fast and always takes the best care of us!!"
We responded:
"Stephanie, thank you for taking the time to leave us a review! I'm happy to hear that Miranda has been providing you with such great service. We appreciate your support!"
Profile photo of Curtis Trichell

Curtis Trichell

July 15, 2026

5  out of  5
rating by Curtis Trichell
"Cherokee has done an amazing job helping me with my insurance. Thank yall very much"
We responded:
"Curtis, thank you for taking the time to leave us a review! I'm happy to hear that Cherokee was able to assist you with your insurance needs. We appreciate your support!"
Profile photo of Jason S

Jason S

July 10, 2026

1  out of  5
rating by Jason S
"Disappointed and embarrassed. My wife for the past three days had been calling to get a hold of someone to give us a quote on insuring her new vehicle. No response. I decided to call instead, a young lady picked up the phone. During the call the lady had laughed at me when I explained that my wife had been trying to contact them, and if by chance she had gotten our information to run a quote. She laughed at me when I had said that, telling me it’s part of the business before laughing again. I am not sure if she was attempting a joke, but regardless me and my wife did not find the joke to be in good taste. We have decided to take our business elsewhere."