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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrionna Dunn

April 15, 2025

5  out of  5
rating by Adrionna Dunn
"I switched from direct auto to State Farm after having a conversation with Cherokee not only did she save me money but I also got more coverage! It was super easy and she was very informative. I like to understand what I’m getting and she was good at explaining that to me."
We responded:
"Thank you, Adrionna, for sharing your experience! I'm happy to hear that Cherokee was able to assist you in saving while providing more coverage. It's great to know that she made the process easy and informative. If you need further assistance, feel free to reach out to our office anytime."
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Amber Roberts

April 14, 2025

5  out of  5
rating by Amber Roberts
"Cherokee was very polite and helpful. She answered all of my questions and explained everything very well. I highly recommend her for all of your insurance needs ❤️"
We responded:
"Thank you, Amber, for sharing your experience! I'm glad to hear that Cherokee was polite and helpful in addressing your questions and explaining everything clearly. Your recommendation means a lot to us."
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Tamera West

April 14, 2025

5  out of  5
rating by Tamera West
"Cherokee is WONDERFUL ! She was very helpful, knowledgeable and kind . Service was quick , easy to understand and she helped me get the best rate possible . 10/10 recommend !"
We responded:
"Thank you so much, Tamera! I'm glad to hear that Cherokee provided you with such helpful and knowledgeable service. It's great to know she was able to assist you in finding a great rate. We appreciate your recommendation and are here for any further needs or questions you might have!"
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Lisha Gilliam

April 14, 2025

5  out of  5
rating by Lisha Gilliam
"I cannot recommend Cherokee Covington with State Farm highly enough! I initially reached out to her about a life insurance policy, and not only did she find the perfect plan for me, but she also made sure my children were covered as well. But Cherokee didn’t stop there—she went above and beyond to review all of my insurance needs and helped me bundle my life, auto, and home insurance, saving me a significant amount of money in the process! The entire transition was seamless, professional, and handled with genuine care. Cherokee is incredibly knowledgeable, responsive, and truly has her clients’ best interests at heart. If you’re looking for someone who will go the extra mile for you, she is the BEST—hands down!"
We responded:
"Thank you, Lisha, for sharing your experience! I'm so happy to hear that Cherokee was able to assist you with your insurance policy and ensure your children were covered as well. It's wonderful to know that she helped you combine your insurance needs. Cherokee's dedication and expertise truly shine through, and we're grateful to have her on our team. If you need assistance, please feel free to reach out."
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Ignacio Medina

April 10, 2025

5  out of  5
rating by Ignacio Medina
"Clarissa is the best smart and very friendlyperson, she help me save money on my insurance, thanks"
We responded:
"Thank you, Ignacio! I'm happy to know that Clarissa was able to assist you effectively and help you save on your insurance. We're grateful to have her on our team. If you need further assistance, feel free to reach out anytime!"
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Kelsey

March 28, 2025

5  out of  5
rating by Kelsey
"Ask for Clarissa! She is literally the best and helps you with everything that has to do with your policy and more! She has went above and beyond for me and my family here. Truly so helpful and the best!"
We responded:
"Thank you, Kelsey, for sharing your experience! I'm happy to hear that Clarissa has been so helpful with your policy needs and more. Her dedication to going above and beyond is truly appreciated. If you need any further assistance, don't hesitate to reach out to our office!"
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Marvin De La Cruz

March 28, 2025

5  out of  5
rating by Marvin De La Cruz
"Clarissa was helpful getting my sxs and life insurance all taken care of!"
We responded:
"Thank you, Marvin, for sharing your experience! I'm happy to hear that Clarissa was able to assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Tamara Baker

March 26, 2025

5  out of  5
rating by Tamara Baker
"Thank you, Cherokee, for your amazing service! I truly appreciate how quickly you serviced our insurance needs! Not only did you provide the most reasonable quotes, but you took care of everything so that we were able to close on our new home on time. I highly recommend this agent and this agency! Keep up the good!"
We responded:
"Hi, Tamara! Congratulations on your new home! Thank you for sharing how Cherokee was able to help with making the insurance process smoother and ensuring everything was in place for a timely closing. It’s rewarding to hear you were happy with the quotes and service provided. We look forward to seeing the memories you create in your new space, and we’re here for anything you need in your next chapter!"
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kayla anderson

March 25, 2025

5  out of  5
rating by kayla anderson
"Miranda is very knowledgeable and was professional, she knew how to answer every question I had. She also had a great attitude! Thank you for helping me and walking me through everything."
We responded:
"Thank you, Kayla, for sharing your experience! I'm happy to hear that Miranda was able to assist you with her knowledge and professionalism. It's wonderful to know she answered all your questions and guided you through the process. If you need any further assistance, feel free to reach out to our office anytime!"
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Kevin Williams

March 25, 2025

5  out of  5
rating by Kevin Williams
"Cherokee helped me with life insurance quotes and answered all my questions"
We responded:
"Thank you, Kevin, for sharing your experience! I'm happy to hear that Cherokee was able to assist you with insurance quotes and address all your questions. Our team is always here to help with any future needs or inquiries you may have. Feel free to reach out anytime!"
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jerren young

March 21, 2025

5  out of  5
rating by jerren young
"Very helpful and knowledgeable about their business. Financed and insured my wife’s new truck. The easiest transaction I’ve ever done. Ditch the dealer and the bank and go see these guys when you’re buying a car. A preapproved auto loan from SF is the best way to shop for a car."
We responded:
"Thank you Jerren. Thank you for letting us handle insurance as well as the financing of your new truck. Were more than just a car insurance company. We can help life go right in so many different ways. Thanks again."
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Brittanni Hues

March 20, 2025

5  out of  5
rating by Brittanni Hues
"Miranda Grayson you did the absolutely amazing job taking care of what I needed! So fast and professional!!! Thank you so much for your great service!"
We responded:
"Thank you, Brittanni, for your kind words! I'm happy to hear that Miranda provided you with such fast and professional service. We're grateful for your feedback and are here to assist with any future needs or questions you may have!"
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Justin Santana

March 20, 2025

5  out of  5
rating by Justin Santana
"Miranda was very helpful in getting life insurance set in place so that my kids are taken of. She answered any questions I had"
We responded:
"Thank you Justin. Let Zach know if you need help with anything else."
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Johnathan Rodgers

March 14, 2025

5  out of  5
rating by Johnathan Rodgers
"Mrs. Cherokee Covington with farmers was very helpful, professional and quick to answer any questions I had. She tried her best to get me the lowest quote and although I found an alternative route she was still helpful. All around great experience dealing with her expertise. Will be contacting in the future if I decide to go with State Farm!"
We responded:
"Thank you, Johnathan, for sharing your experience! I'm delighted to hear that Cherokee provided you with such helpful and professional service. It's wonderful to know she was able to assist you with your questions and work towards finding the best quote. If you ever decide to explore options with State Farm, feel free to reach out to our office. We're here to help with any insurance needs you might have!"
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Brandon Culver

March 11, 2025

5  out of  5
rating by Brandon Culver
"Saved me about 600 every 6 months! Reach out to Cherokee! Very easy to deal with and very personable. Thanks again"
We responded:
"Thank you, Brandon! It's fantastic that Cherokee made the process easy and even helped you to save some extra money! If you need any further assistance, feel free to reach out to our office anytime. We're here to help!"
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Stacy Bradford

March 10, 2025

5  out of  5
rating by Stacy Bradford
"Had the pleasure of working with Cherokee. She was very patient and professional with all of my questions. Highly recommend."
We responded:
"Thank you, Stacy, for your wonderful feedback! I'm delighted to hear that Cherokee was able to assist you with patience and professionalism. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jessica Miller

February 26, 2025

5  out of  5
rating by Jessica Miller
"Clarissa is an absolute delight. Goes ABOVE AND BEYOND to answer my questions and make sure I understand everything. She checks on me periodically to make sure all is well and nothing is needed from her. HIGHLY recommend this office if Clarissa is a reflection of how the whole office does business"
We responded:
"Thank you, Jessica, for your wonderful feedback! I'm happy to know that Clarissa has been so helpful and attentive to your needs. Her dedication truly reflects the commitment of our entire office to provide exceptional service. If you ever have more questions or need assistance, feel free to reach out to us anytime. We're here to help!"
Profile photo of Jayden Johnson

Jayden Johnson

February 21, 2025

5  out of  5
rating by Jayden Johnson
"Cherokee has been extremely helpful and informative with helping me bundle my auto and life insurance, as well as helping me get the best rates! She especially went above and beyond explaining the benefits in detail, an all around 5/5 star experience!"
We responded:
"Thank you, Jayden, for your wonderful feedback! I'm so happy to hear that Cherokee was able to assist you effectively with bundling your insurance. Her dedication to providing detailed explanations and securing the best rates truly reflects our commitment to excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Julian Flood

February 20, 2025

5  out of  5
rating by Julian Flood
"Forget Jake from state farm, I have Clarissa! The best. So knowledgeable and always willing to go above and beyond. Highly recommend this office."
We responded:
"Thank you, Julian! I'm delighted to hear that Clarissa has made such a positive impact with her knowledge and dedication. We're grateful for your recommendation and are here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance!"
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Fabian Fkillah

February 19, 2025

5  out of  5
rating by Fabian Fkillah
"Samantha was great. I had a shocking bill from my previous Homeowner Insurance company, Samantha worked with me and was able to give me a great deal on my home insurance and managed to save me on my auto insurance as well, she even worked around my crazy work schedule. Great service and great prices."
We responded:
"Thank you, Fabian, for sharing your experience! I'm happy to hear that Samantha was able to assist you with your insurance needs and provide savings on both your policies. It's wonderful that she could accommodate your schedule as well. If you have any more questions or need further assistance, feel free to reach out anytime."
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Julio Garcia

February 19, 2025

5  out of  5
rating by Julio Garcia
"I recently established a life insurance policy with the assistance of my agent, Samantha Shaver, and the process was exceptionally smooth. As this was my first experience with life insurance, I was highly satisfied with her informative, step-by-step guidance and her professional follow-up to ensure I received all necessary documentation and information for account setup on the application. My overall experience receives a perfect 5 out of 5 rating."
We responded:
"Thank you, Julio, for sharing your experience! I'm glad to hear that Samantha was able to guide you smoothly through setting up your insurance policy. Her dedication to providing clear, step-by-step assistance and ensuring you had everything you needed is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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cherokee covington

February 7, 2025

5  out of  5
rating by cherokee covington
"Zachary wrote a policy on all 3 of my kids. The process was fast and easy. Thank you!"
We responded:
"Zachary, thank you for your fantastic review! I'm happy to hear that the process of writing policies for all three of your kids was fast and easy. We strive to make things as smooth as possible for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Robert McAlister

February 7, 2025

5  out of  5
rating by Robert McAlister
"Cherokee was an excellent insurance representative! She handled everything professionally and in a timely manner, making the process smooth and stress-free. I highly recommend her services!"
We responded:
"Thank you, Robert, for your wonderful feedback! I'm glad to hear that Cherokee provided you with such a smooth and stress-free experience. Her professionalism and efficiency are truly valued here. If you ever need further assistance, don't hesitate to reach out to our office."
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Julia Derning

February 7, 2025

5  out of  5
rating by Julia Derning
"Cherokee Covington was Absolutely amazing! Saved me ALOT and super easy to work with!"
We responded:
"Thank you, Julia! I'm glad to hear that Cherokee was amazing and made the process easy for you. It's wonderful to know that you saved a lot. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
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Rochelle Russell Lewis

February 7, 2025

5  out of  5
rating by Rochelle Russell Lewis
"I’ve been with Ray Grayson for many years and Beth has made life so much better. She’s always available and ready to help. 10/10 recommend!"
We responded:
"Thank you, Rochelle, for your wonderful feedback! I'm delighted to know that Beth has been such a valuable support for you over the years. It's fantastic to have her on our team, always ready to assist. We truly appreciate your recommendation and are here for any future needs you may have!"