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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norma Garcia

Norma Garcia

October 11, 2024

5  out of  5
rating by Norma Garcia
"Excellent customer service & the ladies are so helpful and friendly always ready to help you out! Highly recommend to all my family and friends!"
We responded:
"Norma, thank you so much for your wonderful review! I'm glad to hear that our team has been helpful and friendly. Your recommendation to family and friends means a lot to us. We're always here to assist with any of your insurance needs! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Jacob Henry

October 8, 2024

5  out of  5
rating by Jacob Henry
"Cherokee was absolutely the best person I've ever worked with when dealing with insurance, and if it wasn't for her always posting on her socials, i dont think I'd ever do it. So when i get the snap of her WATCHING PAINT DRY, I figured I'd jump onboard and let her become my new agent . She was absolutely the best to work with."
We responded:
"Jacob, thank you for sharing your experience! I'm glad Cherokee's social media posts led you to our office. It's wonderful to know she provided such exceptional service and made the process enjoyable for you. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Meeko Gonzalez

October 5, 2024

5  out of  5
rating by Meeko Gonzalez
"Cherokee did an amazing job fully informing me of what I would be covered by with the renters insurance after giving me a quote. Definitely a much better deal than going through the renters insurance provided by the landlord. She also informed me of Life insurance that I could get for my son that she could hear over the phone. She again fully explained what all came with it and so I ended up with renters insurance and life insurance for my son. Cherokee did ALL this on her day off from work!! She’s a true asset to the company that she works for. Thank you so much Cherokee!!"
We responded:
"Thank you, Meeko, for sharing your experience! I'm glad to hear that Cherokee provided you with thorough information about both renters and life insurance. It's wonderful that she could assist you so effectively, even on her day off. We truly value her dedication and are grateful to have her on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of abigail valencia

abigail valencia

October 4, 2024

5  out of  5
rating by abigail valencia
"Samantha was very kind and worked quickly to help me with what I needed! :) Definitely recommend!"
We responded:
"Thank you, Abigail! I'm glad Samantha could assist you quickly and kindly. We appreciate your recommendation and are here for any future needs you may have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Michael Powell

Michael Powell

October 3, 2024

5  out of  5
rating by Michael Powell
"Cherokee was very helpful and informative. Wasn't hard to get a hold of and helped me find the best plan for myself"
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Cherokee was able to assist you effectively and provide the information you needed. It's great that you found the best plan with ease. We're always here to help with any future needs or questions. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Gene Clark

October 2, 2024

5  out of  5
rating by Gene Clark
"I reached out looking for a new insurance provider, Samantha made this process easy and painless. She is extremely knowledgeable and competent"
We responded:
"Thank you, Gene, for your wonderful review! I'm glad to hear that Samantha made your search for a new insurance provider easy and painless. Her knowledge and competence are truly valuable to our team. If you have any further questions or need assistance in the future, we're here to help! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Avery Carruthers

Avery Carruthers

October 1, 2024

5  out of  5
rating by Avery Carruthers
"Cherokee is the goat! Got me covered with a great rate on my lunch break. Highly recommend her!"
We responded:
"Avery, thank you for the fantastic review! I'm happy to hear that Cherokee provided you with excellent service and a great rate. We appreciate your recommendation and are always here to help with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Kyle Kelly

Kyle Kelly

October 1, 2024

5  out of  5
rating by Kyle Kelly
"Cherokee was super helpful and efficient in getting me new and more affordable car insurance. She was also very respectful of my time and knowledgeable about their product! Highly recommend!"
We responded:
"Kyle, thank you for your fantastic review! I'm glad Cherokee could assist you efficiently and provide you with more affordable auto insurance. It's great to hear she was respectful of your time and knowledgeable about our products. We appreciate your recommendation and look forward to helping you with any future needs! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Logan Foster

Logan Foster

October 1, 2024

5  out of  5
rating by Logan Foster
"Customer service is out of this world. Zachary has been awesome since day 1. I have worked with him through a house and 2 vehicles. Great rates. Answers all my questions in depth. And quickly!! State Farm and Zachary are awesome. Only great things to be said. Customer for life."
We responded:
"Logan, thank you for your fantastic review! I'm glad to hear that Zachary has been so helpful with your home and auto insurance needs. It's great to know you're satisfied with our rates and the thorough, quick responses to your questions. We truly appreciate your loyalty and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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cherokee covington

September 30, 2024

5  out of  5
rating by cherokee covington
"Zachary wrote a policy on all 3 of my kids. The process was fast and easy. Thank you!"
We responded:
"Zachary, thank you for your fantastic review! I'm happy to hear that the process of writing policies for all three of your kids was fast and easy. We strive to make things as smooth as possible for our customers. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Larissa Lunsford

Larissa Lunsford

September 27, 2024

5  out of  5
rating by Larissa Lunsford
"Cherokee gave me a quote for life insurance and explained the benefits of having it to protect me and my family. ❤️ She was super sweet and very helpful throughout the whole process"
We responded:
"Larissa, thank you so much for your wonderful review! I'm glad Cherokee could provide you with a clear and helpful life insurance quote and explain its benefits for you and your family. Her dedication to making the process smooth and informative is truly appreciated. If you have any further questions or need assistance in the future, we're here to help! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Natalie Palacios

Natalie Palacios

September 25, 2024

5  out of  5
rating by Natalie Palacios
"Working with Cherokee to get me all set up with my life policy was the easiest, fastest and greatest experience. Cherokee was able to break down information for me to help me understand the benefits of having life insurance. I didn’t realize how affordable, important and simple this was until now. She was very sweet, kind and very respectful. I highly recommend reaching out to Cherokee if you are considering to get life insurance."
We responded:
"Natalie, thank you for sharing your experience! I'm glad Cherokee could make setting up your life policy so straightforward and informative. It's wonderful to know she was able to explain the benefits clearly and provide such kind and respectful service. We appreciate your recommendation and are here for any further needs or questions you might have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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Taylor Barnum

September 24, 2024

5  out of  5
rating by Taylor Barnum
"Clarissa J Infante has been absolutely wonderful to work with getting my policies transferred from Wyoming to Texas. Got the whole process done efficiently and quick! She also made it clear to me that if I need anything from here on out with my policies or questions I had, to just reach out to here and she'll get it all done!! Thanks Clarissa for being so great!"
We responded:
"Thank you, Taylor, for sharing your positive experience! I'm glad Clarissa could assist you efficiently with transferring your policies from Wyoming to Texas. It's wonderful to know she made the process smooth and clear for you. We appreciate your kind words and look forward to being here for any future needs or questions you might have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Genesis Oseguera

Genesis Oseguera

September 20, 2024

5  out of  5
rating by Genesis Oseguera
"Samantha was amazing throughout the whole process. I had several questions and she was very patient and helpful!"
We responded:
"Thank you, Genesis, for sharing your experience! I'm glad to hear that Samantha was patient and helpful in addressing all your questions. We appreciate your kind words and are always here to assist with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Monica Tamayo

Monica Tamayo

September 13, 2024

5  out of  5
rating by Monica Tamayo
"Cherokee made choosing State Farm a very easy choice. She was very informative and helpful through the process. She really made us feel like part of the family."
We responded:
"Monica, thank you for your wonderful review! I'm glad Cherokee made your experience with State Farm so seamless and welcoming. It's great to know she provided the information and support you needed, making you feel like part of our family. If you have any further questions or need assistance in the future, we're here to help! - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Dustin Matthies

Dustin Matthies

September 12, 2024

5  out of  5
rating by Dustin Matthies
"I was given a quote by Cherokee not too long ago. the price was about the same as my previous policy. but what sold me on it was the customer service. the availability and promptness of the agent. I texted my agent and received a not in the office text in response with no follow up. I emailed days later with no response. EVERY time I have contacted this office to talk to Cherokee I have gotten an answer or a very quick call back/follow up. quality coverage just as you would get at any big insurance company but no where can touch the service, knowledge, or promptness that Cherokee has given here. Truly impressive and shows that they value your time and business."
We responded:
"Hi Dustin! Thank you so much for your thoughtful review and for trusting our office with your insurance needs. I'm thrilled to hear that Cherokee's quick response and dedication to great customer service made such a positive impression. We're all about delivering quality coverage and exceptional support, so it's awesome to know that Cherokee has been able to exceed your expectations. If you ever need anything or have any questions, don’t hesitate to reach out—we’re always here for you! We truly appreciate your business!"
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Ricky

September 9, 2024

5  out of  5
rating by Ricky
"Cherokee did an Excellent job helping my company!!! I would highly recommend Cherokee to help you for all your Insurnace needs!!!!"
We responded:
"Ricky, thank you for your wonderful review! I'm happy Cherokee could assist your company with its insurance needs. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Luis Herrera

Luis Herrera

September 5, 2024

5  out of  5
rating by Luis Herrera
"Samantha thank you for helping me out with my vehicle insuranse. Great from the beginning of the process all the way to the end. Great attitude, attention to detail, and answered all my questions. Thank you Great Job!"
We responded:
"Luis, thank you for your kind words! I'm glad Samantha could assist you with your auto insurance and provide a great experience from start to finish. Her attention to detail and positive attitude are truly appreciated. If you have any further questions or need assistance in the future, we're here to help. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Garrett Runkle

Garrett Runkle

September 3, 2024

5  out of  5
rating by Garrett Runkle
""Cherokee did an excellent job at assisting me with getting a new insurance policy. She made the whole process hands free besides signing. Would definitely recommend!"
We responded:
"Garrett, thank you for your wonderful review! I'm glad Cherokee could assist you with getting a new insurance policy and make the process so seamless. Your recommendation means a lot to us. If you have any future needs or questions, feel free to reach out. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Nancy Solis

Nancy Solis

September 3, 2024

5  out of  5
rating by Nancy Solis
"Cherokee was very sweet, profesional and over all very helpful. Took away the stress of shopping for new auto insurance! Best rates around around! 10/10 Recommend 😊"
We responded:
"Nancy, thank you for your wonderful review! I'm glad Cherokee could make your experience stress-free and provide you with the best rates. Your recommendation means a lot to us. If you need any further assistance, we're here to help. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Billy Taylor

Billy Taylor

August 29, 2024

5  out of  5
rating by Billy Taylor
"Professional kind courteous and knowledgeable"
We responded:
"Billy, thank you for your wonderful review! I'm glad you found our team professional, kind, courteous, and knowledgeable. We appreciate your feedback and look forward to assisting you with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of John Jackson

John Jackson

August 20, 2024

5  out of  5
rating by John Jackson
"Cherokee did an excellent job at assisting me with getting a new insurance policy. She made the whole process hands free besides signing. Would definitely recommend!"
We responded:
"John, thank you for your kind words. I'm glad Cherokee could assist you with getting a new insurance policy and make the process seamless. We appreciate your recommendation and look forward to helping you with any future needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
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jesse morris

August 19, 2024

5  out of  5
rating by jesse morris
"Samantha was able to get us insured on our home with one phone call and made it a very painless process!!!"
We responded:
"Jessie, that's the Ray Grayson State Farm way of doing business. We know you have many choices when it comes to auto, home, life, disability, flood and small business insurance. We always try to go the extra mile to set us apart from other agencies. The agency - customer relationship is the most important thing in our eyes. We appreciate your review and your business too!"
Profile photo of Erica Mason

Erica Mason

August 19, 2024

5  out of  5
rating by Erica Mason
"In a last minute decision to buy a car at the end of a business day, Samantha (without hesitation) took her laptop home and waited for me to give her the okay to send me my insurance information. She went above and beyond to get this done. I definitely recommend this State Farm location for all your insurance needs."
We responded:
"Erica, thank you for sharing your experience. I'm happy Samantha could assist you with your car insurance needs, even after hours. We appreciate your recommendation and look forward to helping you with any future insurance needs. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"
Profile photo of Brandon Cameron

Brandon Cameron

August 16, 2024

5  out of  5
rating by Brandon Cameron
"Very professional and friendly staff. Cherokee went above and beyond getting me setup with some new policies and made me feel like a valued customer! Very good coverage and customer service. Looking forward to having them as a lifetime insurance provider"
We responded:
"Hey Brandon, Thanks for the awesome review! I'm glad to hear that Cherokee made you feel valued and helped you get set up with new policies. We appreciate your kind words about our coverage and customer service. We're here for any future needs or questions you might have. - Ray Grayson - State Farm Insurance Agent, Mont Belvieu, TX"